0 Years
Certificate
Management
Full Time
Learn about the syllabus for the Certificate in Global Support Services program, which includes customer service strategies for international markets.
The syllabus for the Certificate in Global Support Services program is tailored to prepare students for roles in providing support services to international businesses and organizations. Students often study global customer service, cross-cultural communication, and service excellence. The curriculum typically includes courses on global supply chain management, logistics support, and international procurement. Students also delve into topics related to global operations and service quality assurance. Practical experiences such as global support service projects, customer service simulations, and international procurement exercises may be included to help students gain hands-on experience in providing support services in a global context. Graduates are well-prepared for roles in global support services, customer service management, and international operations support.
Syllabus of Certificate in Global Support Services
| S.No. | Subjects |
| 1 | Fundamentals of Computer & OS Concepts |
| 2 | Advanced MS Office with Access |
| 3 | C Programming |
| 4 | Software Development Life Cycle |
| 5 | Application & Customer support Services |
| 6 | Advanced Global support services |
| 7 | Organizational Behavior |
| 8 | Management Development Program |
| 9 | Project |
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