Diploma in Hotel Management Front Office Operation Course Syllabus - Heritage Institute of Hotel and Tourism (HIHT, Agra)

  • Years 1 Years
  • Type Course Diploma
  • stream Hotel Management and Hospitality
  • Delivery Mode
Written By universitykart team | Last updated date Jul, 07, 2024

The Diploma in Hotel Management Front Office Operation syllabus at Heritage Institute of Hotel and Tourism (HIHT), Agra is designed to provide overall knowledge to the students with a strong foundation. Diploma in Hotel Management Front Office Operation faculty at Heritage Institute of Hotel and Tourism (HIHT) specially focus on in-depth learning to relevant subjects. At first semester syllabus of Diploma in Hotel Management Front Office Operation at Heritage Institute of Hotel and Tourism (HIHT), students learn the basics of programme. A strong foundation is very important for comprehensive learning. Diploma in Hotel Management Front Office Operation syllabus at Heritage Institute of Hotel and Tourism (HIHT), Agra maintains a balance between theoretical knowledge and practical knowledge.

Diploma in Hotel Management Front Office Operation first year students at Heritage Institute of Hotel and Tourism (HIHT) are introduced with core subjects. Then they are encouraged to explore other area for a broader perspective. Heritage Institute of Hotel and Tourism (HIHT), Agra also provides practical training sessions, workshops, projects, and case studies to enhance student skills. Diploma in Hotel Management Front Office Operation syllabus at Heritage Institute of Hotel and Tourism (HIHT), Agra is also frequently updated to give industry relevant training and knowledge to students. Heritage Institute of Hotel and Tourism (HIHT) strives to provide a nurturing environment where students can learn new skills. The hands-on training sessions at Heritage Institute of Hotel and Tourism (HIHT) enable Diploma in Hotel Management Front Office Operation students to apply knowledge and skills in a controlled environment and get required experience.

According to syllabus of Diploma in Hotel Management Front Office Operation progress, students learn advanced topics and complex concepts. The Diploma in Hotel Management Front Office Operation curriculum at Heritage Institute of Hotel and Tourism (HIHT), Agra mainly focuses on analytical and critical thinking. As the Diploma in Hotel Management Front Office Operation course unfolds, students develop several important skills that increases their employability. As per syllabus of Diploma in Hotel Management Front Office Operation at Heritage Institute of Hotel and Tourism (HIHT) also includes real-life projects and internship programs. It helps students critical thinking and gives them real-world experience.

Diploma in Hotel Management Front Office Operation curriculum at Heritage Institute of Hotel and Tourism (HIHT) includes group discussions, guest lectures, case studies, and skill development workshops to enhance the learning experience. The Diploma in Hotel Management Front Office Operation syllabus at Heritage Institute of Hotel and Tourism (HIHT) aims to create well-rounded professionals equipped with the necessary skills and knowledge to succeed in their chosen fields.

Additional curriculum at Heritage Institute of Hotel and Tourism (HIHT)

  1. Workshops and Seminars - Regular sessions with industry experts help Diploma in Hotel Management Front Office Operation students at Heritage Institute of Hotel and Tourism (HIHT) to stay updated with current trends.
  2. Group Projects - Collaborative projects according to Heritage Institute of Hotel and Tourism (HIHT) syllabus develop teamwork and problem-solving skills.
  3. Case Studies - Diploma in Hotel Management Front Office Operation syllabus offers analysis of real-world scenarios to apply theoretical knowledge.
  4. Extracurricular Activities - Heritage Institute of Hotel and Tourism (HIHT) offers several activities like sports, clubs, societies, etc. to encourage overall development.

Note: Given below syllabus is based on the available web sources. Please verify with the Heritage Institute of Hotel and Tourism (HIHT), Agra for latest Diploma in Hotel Management Front Office Operation curriculum.

Syllabus for Diploma in Hotel Management Front Office Operation Course

The Diploma in Hotel Management - Front Office Operation program is designed to provide students with specialized knowledge and practical skills in front office management and guest services within the hospitality industry. This program equips individuals with the expertise required to excel in various roles at the front desk of hotels and resorts, including guest relations, reservations, and property management systems. The curriculum combines theoretical knowledge with hands-on training to prepare graduates for careers in hotel front-office operations.

Academic Structure for Diploma in Hotel Management Front-Office Operations

A diploma in Hotel Management - Front Office Operations has a curriculum that has been specifically created to provide students with a thorough overview of the sector and the specialized skills needed for front office positions. Regularly covered in the curriculum are topics like:

S.No Particulars Description
1.         Front Office Procedures Check-in and check-out procedures, Guest registration and documentation, Handling guest inquiries and requests , Reservation management
2.         Reservation Systems Introduction to hotel reservation systems, Handling room bookings, cancellations, and modifications, Managing online reservations and distribution channels, Revenue management and maximizing room occupancy
3.         Guest Relationship Developing a warm and welcoming environment for visitors and being aware of their needs and preferences is the goal of guest relations, Providing specific requirements to customers,
4.         Property Management Systems (PMS): Overview of hotel property management systems, Managing guest information and profiles, Room assignments and tracking room availability, Billing and financial transactions
5.         Front Office Accounting Basics of accounting and financial operations in the front office, Handling payments, invoices, and guest accounts, Reporting and analysis of front-office financial data

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