1.5 Years
Post Graduate
Hotel Management and Hospitality
The Post Graduate Diploma in Accommodation Operation syllabus at Institute of Advanced Management (IAM), Kolkata is designed to provide overall knowledge to the students with a strong foundation. Post Graduate Diploma in Accommodation Operation faculty at Institute of Advanced Management (IAM) specially focus on in-depth learning to relevant subjects. At first semester syllabus of Post Graduate Diploma in Accommodation Operation at Institute of Advanced Management (IAM), students learn the basics of programme. A strong foundation is very important for comprehensive learning. Post Graduate Diploma in Accommodation Operation syllabus at Institute of Advanced Management (IAM), Kolkata maintains a balance between theoretical knowledge and practical knowledge.
Post Graduate Diploma in Accommodation Operation first year students at Institute of Advanced Management (IAM) are introduced with core subjects. Then they are encouraged to explore other area for a broader perspective. Institute of Advanced Management (IAM), Kolkata also provides practical training sessions, workshops, projects, and case studies to enhance student skills. Post Graduate Diploma in Accommodation Operation syllabus at Institute of Advanced Management (IAM), Kolkata is also frequently updated to give industry relevant training and knowledge to students. Institute of Advanced Management (IAM) strives to provide a nurturing environment where students can learn new skills. The hands-on training sessions at Institute of Advanced Management (IAM) enable Post Graduate Diploma in Accommodation Operation students to apply knowledge and skills in a controlled environment and get required experience.
According to syllabus of Post Graduate Diploma in Accommodation Operation progress, students learn advanced topics and complex concepts. The Post Graduate Diploma in Accommodation Operation curriculum at Institute of Advanced Management (IAM), Kolkata mainly focuses on analytical and critical thinking. As the Post Graduate Diploma in Accommodation Operation course unfolds, students develop several important skills that increases their employability. As per syllabus of Post Graduate Diploma in Accommodation Operation at Institute of Advanced Management (IAM) also includes real-life projects and internship programs. It helps students critical thinking and gives them real-world experience.
Post Graduate Diploma in Accommodation Operation curriculum at Institute of Advanced Management (IAM) includes group discussions, guest lectures, case studies, and skill development workshops to enhance the learning experience. The Post Graduate Diploma in Accommodation Operation syllabus at Institute of Advanced Management (IAM) aims to create well-rounded professionals equipped with the necessary skills and knowledge to succeed in their chosen fields.
Additional curriculum at Institute of Advanced Management (IAM)
Note: Given below syllabus is based on the available web sources. Please verify with the Institute of Advanced Management (IAM), Kolkata for latest Post Graduate Diploma in Accommodation Operation curriculum.
The Post Graduate Diploma in Accommodation Operation program is designed to equip students with advanced knowledge and practical skills in hotel and accommodation management. This program provides a comprehensive understanding of various aspects of accommodation operations, including front office management, housekeeping, and facilities management. Graduates of this program will be prepared to assume leadership roles in the accommodation sector and ensure exceptional guest experiences.
| Semesters | Subjects |
| Semester I | Daily routines in Cleaning organizations |
| Floor Cleaning(Different types of floors) | |
| Examining the guest room's | |
| Quality Control | |
| Outsourcing | |
| Organization Chart of the Housekeeping Department | |
| New property organization work dealing. | |
| Housekeeping systems | |
| coordinating laundry services. | |
| Organisations for Linen Rooms | |
| Semester II | Accommodation of Guests with Disabilities Making of Beds |
| floor pantry | |
| Planning and organising | |
| Organisational Structure of the Housekeeping Division | |
| Housekeeping personnel | |
| Buying security and safety | |
| Budget and financial management | |
| Management of the Environment | |
| Managing Staffing |
(i). Surveys: Surveys should be conducted to determine how satisfied customers are, and changes should be made based on their comments to improve the overall guest experience.
(ii). The efficiency of the housekeeping schedule: Create a productive housekeeping routine to guarantee prompt room upkeep and cleaning, increasing visitor happiness.
(iii). Implementing eco-friendly practises: To fulfil your environmental obligations, put sustainable practises like energy saving and waste reduction into practice.
(iv). Programme for employee training: Make front desk staff training modules that will improve their customer service abilities and guarantee smooth interactions with visitors.
(v). Plan to Manage a Crisis: Create a thorough strategy to deal with crises and unforeseen circumstances for guests, assuring their safety and satisfaction.
PGD in Accommodation Operation books provide students with both a thorough general review of the subject matter and a close examination of their specific area of expertise. The following are some of the books for reference:
| Name of Author | Name of Book |
| B. Bhatnagar | Hotel Front Office: Operations and Management |
| Sudhir Andrews | Hotel Housekeeping: Operations and Management |
| R. R. Gupta | Front Office Management and Operations |
| S. C. Sharma | Hotel Management and Operations |
| Jagmohan Negi | Front Office: Operations and Management |
| B. Bhatnagar | Hotel Front Office: Operations and Management |
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