Bachelor of Commerce (B.Com.) Business Process Services Syllabus 2025: Subjects, Specializations, and Semester-wise Syllabus

Syllabus for B.com Business Process Services course

The Bachelor of Commerce (B.Com) program in Business Process Services is a specialized undergraduate degree program that focuses on equipping students with the necessary knowledge and skills to excel in the rapidly growing field of business process outsourcing and services. The syllabus for this program is designed to provide a comprehensive understanding of various aspects of business processes, outsourcing strategies, and service management. It encompasses a wide range of subjects such as Business Communication, Accounting, Economics, Information Technology, Human Resource Management, Operations Management, and Service Quality Management. Students also delve into specialized topics like Global Outsourcing Trends, Service Level Agreements, and Process Optimization. The program combines theoretical learning with practical exposure through case studies, projects, and internships, allowing students to develop a holistic understanding of business process services. Moreover, it fosters the development of critical thinking, problem-solving, and communication skills, which are crucial for success in the BPO industry. Upon completion of this program, graduates are well-prepared to pursue careers in various roles within the business process services sector, including customer service management, back-office operations, and process consulting, making them valuable assets in the competitive global business landscape.

1st Year OR 1st & 2nd Semester Syllabus of Bachelor of Commerce (B.Com.) Business Process Services

2nd Year OR 3rd & 4th Semester Syllabus of Bachelor of Commerce (B.Com.) Business Process Services

3rd Year OR 5th & 6th Semester Syllabus of Bachelor of Commerce (B.Com.) Business Process Services