"Explore the comprehensive syllabus of PG Diploma in Hospitality Management. Master the art of hotel management and guest services."
The PG Diploma in Hospitality Management program is a comprehensive and advanced course designed to prepare students for leadership roles in the dynamic and diverse field of hospitality. This program encompasses various aspects of hospitality, including hotel management, food and beverage service, event planning, and customer service excellence. It equips students with the knowledge and skills necessary to excel in the global hospitality industry.
The purpose of the syllabus is to teach the student according to the level, of course, they are pursuing. In the case of The Postgraduate Diploma in Hospitality Management :
S.NO | Sub jects |
1 | Business Communication |
2 | Computer Awareness |
3 | Hierarchy in Food and Beverage Department |
4 | Carrying the Food Service Tray |
5 | F & B Service |
6 | Hygiene and Sanitation |
7 | Attributes of Food and Beverage Service Personnel |
8 | Handling Cutlery, Crockery, and Glassware |
9 | Hygiene procedures for handling food |
10 | Wines, Spirits, Liqueurs, Cocktails, Beers, Bars |
11 | Kitchen service, functional catering, and specialized F&B catering |
12 | Beverage outlets |
13 | Food contamination and spoilage |
14 | Concept of cost and sale |
15 | Food Safety Standards in India (FSSAI) e types of business communication |
Projects
Here are a few project ideas for a Postgraduate Diploma in Hospitality Management:
1. Courses on food poisoning in
catering establishments.
2.Evaluate the social responsibility of hotels
towards the host communities.
3.The impact of quality control methods on the
performance of hospitality workers.
4.Self-service technology at the hotel
reception.
5.The Role of Modern Technologies in Hotel
Service Management
6.The Role of Media and Communication in
tourism development
7.The Relationship between Employee Satisfaction
and Loyalty in Hospitality
8.The impact of self-service as
a method of entertaining guests in the hospitality industry
9.The impact of self-service as
a method of entertaining guests in the hospitality industry
Reference Books
Here are some of the reference books for the Postgraduate Diploma in Hospitality Management:
Name of Author | Name of Book |
John R. Walker | Introduction to Hospitality Management |
Cathy A. Enz | Hospitality Strategic Management: Concepts and Cases |
David K. Hayes and Jack D. Ninemeier | Human Resources Management in the Hospitality Industry |
Lea R. Dopson; David K. Hayes | Food and Beverage Cost Control |
Lea R. Dopson | Study guide to accompany food & beverage cost control |
Bulent I. Kastarlak, Brian Barber. | Fundamentals of Planning and developing tourism |
Jill Doucette ,Deirdre Campbell, J. C. Scott | Greening Your Hospitality Business |
Frans Melissen, Jean-Pièrre van der Rest, Stan Josephi; Rob Blomme | Hospitality Experience |
Kelly A. McGuire, Jeannette Hommes | Hotel Pricing in a Social World |
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