2 Years
Post Graduate
Management
Full Time
The postgraduate study in management is known as the MBA in Service Management. The course has a two-year duration and is open to those who have earned their diploma. Understanding the numerous services that make up a firm is the course's main goal. It entails researching the best ways to run the many services that come with an organisation.
These services, which might be tied to many organisational areas, are seen to be crucial to the continued operation of a corporation. If you want to work in service management in any field, an MBA in service management is a great choice of study
The different facets of the industry, including marketing services management, quality services management, human resource services management, customer service management, etc. are covered in an MBA in Service Management programme. A student may advance their knowledge of the numerous services provided by an organisation and learn how to manage and plan those services more effectively through the MBA in Service Management programme.
Any student who wants to work in management and be involved in making sure that diverse services are delivered effectively within an organisation should take this course. A candidate who is skilled at managing time and resources will do well in this position.
Candidates who are interested in this course should preferably be adept at making decisions and able to work with various groups of individuals to guarantee effective service delivery. Professionals in this field must also understand strategic planning well to meet demands under constrained financial and time constraints.
Check out the table below for all the crucial information regarding the MBA in Service Management:
| Particular | Value |
| Course Name | MBA in Service Management |
| Course Level | Postgraduate |
| Course Duration | 2 Years |
| Eligibility Criteria | Graduation in any discipline with a minimum of 55% |
| Entrance Exams | CAT, XAT, GMAT, SNAP, NMAT, CMAT |
| Admission process | Entrance Exam + Group Discussion + Personal Interview (GD-PI) |
| Examination Type | Semester based |
| Age | No age limit |
| Average Annual Fees | INR 3,00,000-5,00,000 |
| Average Annual Salary | INR 5,00,000-12,00,000 |
| Top recruiters | Tata Consultancy Service, Cognizant, Amazon, Apple, Accenture, Reliance Industries Limited, Wipro, Infosys |
| Job Profiles | Business Development Officer, Managing Consultant, Financial Services Manager, Production Manager, Supply Manager etc. |
The MBA in Service Management gives students several benefits, such as a competitive salary, an exciting work description, a guaranteed position, etc. Here are some fundamental justifications for the significance of an MBA in Service Management:-
(i). Popularity: The demand for MBAs in service management is rising steadily across the world, and it is considered to be one of the top professions.
(ii). High Initial Package: Individuals with degrees in service management get excellent starting salaries that double after five years of job experience.
(iii). Career Options: You have a variety of employment options in the commercial and public sectors, including Operations Manager, Director of Performance Manager, Director of Process Manager, Security Officer, Account Manager, Online Media Analyst, Manager, and Management Trainee.
(iv). After completing an MBA in Service Management, there is always a possibility to get a good career because the need for management students never decreases.
(v). Interesting job options: A profession in service management can be a fascinating one due to the practical uses of management tools in addressing real-world problems and reviewing various operational procedures by planning and organising with every company component in mind.
Admission to MBA in Service Management course can be done through both online and offline methods. MBA in Service Management admission also can be commenced with the aid of using at once touring the college's admissions office.
Candidates can choose from full-time, part-time, and distance options for the route. The accompanying MBA in Service Management data is outfitted below:
(1). Distance: The Indian online or distance MBA in Service Management is designed for individuals who are unable to attend regular classes; one of the most popular alternatives is a web-based one. Some Indian schools and universities, in addition to Symbiosis Centre for Distance Learning, offer an MBA in Service Management via distance learning.
(2). Full-Time: The MBA in Service Management is a two-year program that allows students to accelerate their learning process and significantly increase their exposure and experience.
(3). Part-Time: Professionals who are currently employed and are unable to take time off to attend full-time school should consider enrolling in a part-time MBA in Service Management.
The eligibility criteria for an MBA in Service Management are simply as follows:
1. The candidate must have a degree in any field.
2. The student must achieve at least 50% of the points from 10+2+3.
3. The last year students still awaiting results may also apply.
The score obtained through the entrance exam for the MBA in Service Management. The total scores from the prior test, group discussion, and personal interview determine MBA program acceptance. Equally essential is the level of quality of the academic records of the applicants.
(i). Before admission, MBA programs typically require a series of tests. MAT, CMAT, and Feline are just a few examples.
(ii). In addition, numerous academic institutions support the benefits theory. August and September are ideal months for initiating the use of the affirmation method.
(iii). Almost all selection test formats will be accessible online by the end of August.
(iv). Some universities still select candidates through personal interviews and rounds of internal discussions.
Below is a list of some of the entrance exams for pursuing an MBA in Service Management:
| NMAT | IIFT |
| ATMA | IBSAT |
| XAT | CMAT |
| TISSNET | MAH CET |
| CAT | SNAP |
| MAT | TANCET |
Location, faculty, demand, infrastructure, and the resources to which students may also have access are all significant aspects taken into account when calculating the cost of an MBA in Service Management. The typical cost of an MBA in Service Management in India:
| Digital Marketing Skills | Business skills |
| Observation skills | Communication skills |
| Analytical and Critical thinking skills | Time management |
| statistical analysis | Customer service |
| Work under Pressure | Decision-making skills |
| Problem-solving | Leadership skills |
The MBA in Service Management costs consider those components like location, faculty, demand, infrastructure, and the resources to which students may also have access to all important factors. In India, the average cost of an MBA in Service Management:
| Name of College | Average Annual Fee(INR) |
| Indian Institute of Management Ahmedabad, Ahmedabad | INR 23,00,000 |
| Indian School of Business, Hyderabad | INR 35,00,000 |
| XLRI - Xavier School of Management, Jamshedpur | INR 25,00,000 |
| Indian Institute of Management Bangalore, Bangalore | INR 21,00,000 |
| Indian Institute of Management Calcutta, Kolkata | INR 22,00,000 |
| S.P. Jain Institute of Management and Research, Mumbai | INR 14,00,000 |
| Management Development Institute (MDI), Gurgaon | INR 19,40,000 |
| Indian Institute of Foreign Trade, New Delhi | INR 17,00,000 |
| Indian Institute of Management Lucknow, Lucknow | INR 14,16,000 |
| Narsee Monjee Institute of Management Studies (NMIMS), Mumbai | INR 10,00,000 |
| Indian Institute of Management Kozhikode, Kerala | INR 17,50,000 |
| Xavier Institute of Management, Bhubaneswar | INR 16,50,000 |
| International Management Institute (IMI), New Delhi | INR 16,95,000 |
| Institute of Management Technology (IMT), Ghaziabad | INR 12,00,000 |
| Indian Institute of Management Indore, Indore | INR 16,00,000 |
The selection process for this course is students must complete a degree with 50% and also, and they have to clear the entrance test. Some colleges conduct interviews for this course. After this process, students who have been selected will get an email from that university.
| Parameter | MBA in Service Management | MBA in Technology Management |
| Course Name | MBA in Service Management | MBA in Technology Management |
| Course Overview | Several MBA institutes in India provide postgraduate study in management known as the MBA in Service Management. Understanding the numerous services that make up a firm is the course's main goal. It entails researching the best ways to run the many services that come with an organization. | Students pursuing MBA in Technology Management are equipped with business development ideas. It equips students with the resources that need to manage a business. |
| Duration | 2 years | 2 years |
| Eligibility | Bachelor’s degree in any stream with 50% aggregate | Bachelor’s degree in any stream with 50% aggregate |
| Entrance Exams | CAT, XAT, MAT, CMAT, GMAT, IIFT, etc. | CAT, XAT, MAT, CMAT, GMAT, IIFT, etc. |
| Average Annual Fees | INR 3,00,000-5,00,000 | INR 3,00,000-17,00,000 |
| Top Colleges | IIM Ahmedabad, Indian Institute of Management Luck now, etc. | IIM Ahmedabad, Indian Institute of Management Luck now, etc. |
The following list includes some of the top universities that provide the MBA in Service Management program and additional information:
| Name of College | Location |
| Indian Institute of Management Ahmedabad | Ahmedabad |
| Indian School of Business | Hyderabad |
| XLRI - Xavier School of Management | Jamshedpur |
| Indian Institute of Management Bangalore | Bangalore |
| Indian Institute of Management Calcutta | Kolkata |
| S.P. Jain Institute of Management and Research | Mumbai |
| Management Development Institute (MDI) | Gurgaon |
| Indian Institute of Foreign Trade | New Delhi |
| Indian Institute of Management Lucknow | Lucknow |
| Narsee Monjee Institute of Management Studies (NMIMS) | Mumbai |
| Indian Institute of Management Kozhikode | Kozhikode |
| Xavier Institute of Management | Bhubaneswar |
| International Management Institute (IMI) | New Delhi |
| Institute of Management Technology (IMT) | Ghaziabad |
| Indian Institute of Management Indore | Indore |
After completing an MBA in Service Management, professionals can get numerous opportunities in the public and private sectors. Here are some of them listed below:
Following are some of the job profiles available after an MBA in Service Management :
| Job Profile | Job Description |
| Business Development Manager | Finding interesting new company possibilities will be your primary emphasis as a business development officer. You'll focus on creating reliable alliances and developing clever plans to support the expansion of our business into the service sector. Your work will be important in increasing sales and broadening our audience. |
| Consultant for Managerial | In this position, you'll play a crucial part in our consulting initiatives for the service industry. You'll have the ability to collaborate closely with our clients as you develop practical solutions to their business problems and offer them expert advice. |
| Financial services manager | Managing all financial activities within the service sector will be your responsibility as our financial services manager. You'll be essential in maintaining our financial stability while promoting the expansion of our services, managing budgets, analyzing financial data, and guaranteeing regulatory compliance. |
| Manager of Production | As a member of our team, you'll be in charge of ensuring that every aspect of our service delivery operations runs smoothly. Planning, coordinating, and optimizing service output will be your main priorities, along with making sure that our customers receive exceptional service that goes above and beyond their expectations. |
| Manager of Supply | In your position as our supply manager, you'll be essential to ensuring the constant flow of resources required to provide top-notch services. You'll be responsible for overseeing suppliers, keeping a close check on stock levels, and ensuring that we have everything we need to deliver our services effectively and efficiently. |
The table below contains some of the top recruiters that hire MBA in Service Management graduates, as follows:
| Accenture | TCS |
| Amazon | Wipro |
| E&Y | |
| Infosys | KPMG |
| Flipkart | Reliance |
| Snapdeal | Zee TV |
Depending on their position, graduates may earn varying quantities of money. In addition to qualifications, location, and field of work, several other variables may influence the income of an MBA in Service Management in India. In addition, as candidates gain more experience and exposure to the real world, they may advance to better positions and receive higher pay grades. A graduate with an MBA in Service Management typically earns between INR 5, 00,000 and INR 12, 00,000 per year.
| Job Role | Average Annual Fee(INR) |
| Service Operations Manager | INR 5,00,000 - INR 7,00,000 |
| Customer Experience Manager | INR 4,00,000 - INR 6,00,000 |
| Service Marketing Manager | INR 4,50,000 - INR 7,00,000 |
| Service Quality Assurance Manager | INR 5,00,000 - INR 7,00,000 |
| Service Innovation Manager | INR 6,00,000 - INR 9,00,000 |
| Service Sales Manager | INR 6,50,000 - INR 10,00,000 |
| Service Consultant | INR 5,00,000 - INR 7,00,000 |
Any private or public company, including insurance companies, academic institutions, research and consulting firms, banking institutions, finance institutions, ICICI Bank, educational organizations, media companies, risk management & operations companies, property management services, event management companies, etc. is a potential employer for MBA in Service Management graduates.
Graduates of the MBA program in service management can find employment as Account Managers, Sales/Business Development Managers, Online Media Analysts, Managers, Professors, Service Managers, Director of Services Managers, Management Trainees, Operations Managers, Directors of Performance Managers, Director of Process Managers, Security Officers, among other positions.
After completing this course, there are also a few options for international employment.
One of the most popular MBAs in Service Management offers attractive employment opportunities with a competitive salary. Here is a summary of the employment opportunities for an MBA in Service Management :
(i). Service Operations Manager
(ii). Customer Experience Manager
(iii). Service Marketing Manager
(iv). Service Quality Assurance Manager
(v). Service Innovation Manager
(vi). Service Sales Manager
(vii). Service Consultant
MBA in Service Management scope is vast, which gives candidates a chance to pursue higher studies after obtaining the degree. The following are some of the best higher education programs in the given area:
(i). CA.
(ii). MPhil.
(iii). PhDs.
Many abilities are needed to succeed as an MBA in Service Management graduate, including those that will help to accelerate personal learning curves and build a practical mindset that must be ingrained in the continuous learning environment.
(i). Communication skills.
(ii). Interpersonal skills.
(iii). Leadership skills.
(iv). Problem-Solving skills.
(v). Analytical skills.
(vi). Listening skills.
(1). What is an MBA in Service Management?
Ans. The postgraduate study in management is known as the MBA in Service Management. The course has a two-year duration and is open to those who have earned their diploma. Understanding the numerous services that make up a firm is the course's main goal. It entails researching the best ways to run the many services that come with an organisation.
(2). What is the average fee structure for MBA in Service Management?
Ans. The average MBA in Service Management fees charged by colleges or universities in India lie anywhere between INR 3,00,000-5,00,000 per year.
(3). What is the expected salary for an MBA in Service Management graduate?
Ans. The expected salary for MBA in Service Management graduate is around INR 5,00,000-12,00,000 per annum.
(4). What are the eligibility criteria for admission to MBA in Service Management?
Ans. The eligibility standard for MBA in Service Management is that applicants have to have finished graduation with 50%.
(5). What is the admission process for MBA in Service Management?
Ans. The admission process for MBA in Service Management is both merit-based and entrance based.
(6). What is the duration of an MBA in Service Management?
Ans. MBA in Service Management is a two-year full-time course segregated into four equal semesters of 6 months.
(7). What are the top MBA entrance examinations?
Ans. CAT, XAT, GMAT, SNAP, NMAT, and CMAT are some of the top MBA entrance examinations for an MBA in Service Management.
(8). What are some of the best colleges for this course program?
Ans. The best Colleges for this program are IIM Ahmedabad, Indian Institute of Management Luck Now, etc.
(9). What are some of the most popular job profiles for an MBA in Service Management?
Ans. Business Development Officer, Managing Consultant, Financial Services Manager, Production Manager, Supply Manager etc. are some of the most popular job profiles for an MBA in Service Management.
(10). What are some of the top recruiting companies for an MBA in Service Management?
Ans. Tata Consultancy Service, Cognizant, Amazon, Apple, Accenture, Reliance Industries Limited, Wipro, Infosys MBA in Service Management.
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