Post Graduate Diploma in Accommodation Operation Course Syllabus

  • course years 1.5 Years
  • type of course Post Graduate
  • course stream Hotel Management and Hospitality
  • course type Full Time

"Discover the comprehensive syllabus of Post Graduate Diploma in Accommodation Operation. Gain expertise in managing accommodation facilities."

Syllabus for PGD in Accommodation Operation Course

The Post Graduate Diploma in Accommodation Operation program is designed to equip students with advanced knowledge and practical skills in hotel and accommodation management. This program provides a comprehensive understanding of various aspects of accommodation operations, including front office management, housekeeping, and facilities management. Graduates of this program will be prepared to assume leadership roles in the accommodation sector and ensure exceptional guest experiences.

Semesters Subjects
Semester I Daily routines in Cleaning organizations
Floor Cleaning(Different types of floors)
Examining the guest room's
Quality Control
Outsourcing
Organization Chart of the Housekeeping Department
New property organization work dealing.
Housekeeping systems
coordinating laundry services.
Organisations for Linen Rooms
Semester II Accommodation of Guests with Disabilities Making of Beds
floor pantry
Planning and organising
Organisational Structure of the Housekeeping Division
Housekeeping personnel
Buying security and safety
Budget and financial management
Management of the Environment
Managing Staffing

PGD in Accommodation Operation Course Projects

(i). Surveys: Surveys should be conducted to determine how satisfied customers are, and changes should be made based on their comments to improve the overall guest experience.

(ii). The efficiency of the housekeeping schedule: Create a productive housekeeping routine to guarantee prompt room upkeep and cleaning, increasing visitor happiness.

(iii). Implementing eco-friendly practises: To fulfil your environmental obligations, put sustainable practises like energy saving and waste reduction into practice.

(iv). Programme for employee training: Make front desk staff training modules that will improve their customer service abilities and guarantee smooth interactions with visitors.

(v). Plan to Manage a Crisis: Create a thorough strategy to deal with crises and unforeseen circumstances for guests, assuring their safety and satisfaction.

Reference Books for a PGD in Accommodation Operation Course

PGD in Accommodation Operation books provide students with both a thorough general review of the subject matter and a close examination of their specific area of expertise. The following are some of the books for reference:

Name of Author Name of Book
B. Bhatnagar Hotel Front Office: Operations and Management
Sudhir Andrews Hotel Housekeeping: Operations and Management
R. R. Gupta Front Office Management and Operations
S. C. Sharma Hotel Management and Operations
Jagmohan Negi Front Office: Operations and Management
B. Bhatnagar Hotel Front Office: Operations and Management

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